How can you use a CommunityManager.NET solution?
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Integrated portal and intranet
Having a range of disparate content stores is difficult to manage and costly to administer. By integrating all intranet and web portal content in a single centralised database, and administering via a common interface, companies can provide quicker, more consistent access to information.
- Content can be selectively published between intranet, web portal or both
- Can be combined with event management
- Integrates with RSS widgets, email marketing and live customer service
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Online Training
Managing all the training for staff is an interesting challenge. By using TrainingManager.NET and some simple import and integration scripts we've been able to help companies effectively manage their entire national staff training needs. Key functions include:
- Simple GUI builder for company training pathways and competencies
- Integrated events management, reminders and attendance records
- Easy delivery of online courseware and examinations
- Personalised progress reports for staff
- Tailored reports for training managers and department heads
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Online Induction
New staff induction has often been a manual process, with significant face-to-face time required. By implementing an online induction site with procedures, quizzes and form, induction costs can slashed and new staff user experience greatly improved.
The 'self-serve' style induction portal allows new staff to get up to speed at their own place, and provides a permanent, growing resource for all employees.
- Processes and procedures are always available
- Includes extensive searching capability
- Managers can report on new staff induction progress
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Compliance
Managing company compliance is a significant task, with numerous scenarios requiring coverage. Everything from staff policies, OH&S and corporate responsibilities through to financial reporting. By utilising a centralised respository of procedures, coupled with powerful and intelligent searching, backed by centralised reporting, companies can manage compliance requirements easily and repeatably. Includes the following functionality:
- Full audit trail and article versioning
- Easy reporting
- Granular security administration
- Comprehensive workflow capability
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Document Management & Enterprise Search
Search is now a commodity item - it is expected as a default function by users. Enabling search across your intranet and web site can be a difficult task. However, by simply enabling the Enterprise Search module in CommunityManager.NET, companies have been able to simply and powerfully expose their entire content repositories including articles, documents, events and forms to users.
- Includes tagging and taxonomy
- Federated search across network drives and external web sites
- Full thesaurus, synonym and dictionary functions
- Best bets, relevance indicators and rankings fully supported
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Internal Knowledge Base with FAQ
With easy to implement Knowledge Base and FAQ modules, CommunityManager.NET has facilitated simple re-usability of staff knowledge.
- Can be combined with the Research Dashboard for building Stock Exchange information portals
- Information can be grouped and styled with Hide/Show labels for easier viewing
- Entire folders of content can be simply marked as Knowledge Base and easily bubbled up to users
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Corporate Directory and Collaboration
There's been increasing uptake of collaboration within companies, with wikis, blogs and forums being utilised on intranets. By combining this with corporate directory functionality enterprises have been able to easily provide a simple, centralised resources for staff sharing of ideas.
IntranetManager.NET provides a number of benefits to corporates including:
- Permissions based search by any field (eg name, location, manager, postition, skills, etc)
- Intuitive management and administration of blogs, wikis and forums
- Easy addition of workflow and forms
- Add powerful Project Management tools to provide a complete 'Team Room' environment
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